Rental Information

Rental Information
Please take a moment to read the following important information:

A credit card will be taken for reservations in our condos and townhomes at time of reservation as security, with the balance due 60 days prior to arrival date. Palm Tree Vacation Homes will automatically charge your credit card for the remainder balance 60 days prior to your arrival date, unless other arrangements have been made with them.
 

You have 24 hours to cancel any reservation without penalty, via e-mail, phone, or fax. Cancellations after 24 hours and up to 60 days prior to your arrival will result in a cancellation fee of $50. Any reservation that is cancelled between 60 days and arrival date, will be subject to our cancellation policy, which you can view here. All no-show reservations will receive no refund.

Check-in is after 4:00pm and Check-out is by 10:00am. Due to our high standards for cleanliness, not all units will be ready for check-in prior to 4:00pm. We ask for your patience and suggest that you have alternate plans available.

The individual making the reservation must be 21 years of age or older and must occupy the rental property the entire term of the reservation.
 

We are unable to permit the parking of following types of vehicles; Buses, RV, Trailers and Boats.

The property is clean upon guest arrival and cleaned upon guest departure. A Mid-Stay clean is available for an additional fee.

We have a strict no pet/no smoking policy.

Maximum Occupancy -  Per Florida fire laws; only six people are allowed in a two-bedroom, eight in a three-bedroom, ten in a four-bedroom, twelve in a five-bedroom, and fourteen in a six bedroom. No house parties permitted.

All properties must be maintained in as good of a state as found. You must agree replace or pay for any incurred expenses, loss, breakage, or damage. Credit card numbers will be kept on file for a security deposit.

Palm Tree Vacation Homes reserves the right to move your reservation to comparable lodging if a move is considered necessary.

Palm Tree Vacation Homes can receive packages for guests in anticipation for their arrival or during the vacation dates. Please include the name of the reservation holder on the shipping label. The shipping address for Palm Tree Vacation Homes is: Palm Tree Vacation Homes | 7816 W Irlo Bronson Hwy | Kissimmee, Florida 34747. There is a no charge for this service.

Palm Tree Vacation Homes serves as the agent and representative of all owners of condo units, town homes and houses in its rental program and acts at all times in and for the best interests of the owners.

Terms and Conditions are subject to change without notice.